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Meaning at Work

Speaker
Nava Ashraf - London School of Economics
Date
Wed, Nov 13 2024, 3:30pm - 5:00pm PST
Location
GSB Bass Center, Room B400
655 Knight Way, Stanford

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Joint Applied Micro Seminar

Co-authors: Oriana Bandiera, Virginia Minni, and Luigi Zingales

Abstract
Firms traditionally use incentives to motivate employees' effort. In this paper, we evaluate a firm’s attempt to do the opposite by encouraging employees to reflect on what gives their life meaning and whether this can be achieved at work. We randomize the rollout of a ``Discover Your Purpose'' intervention among 3,000 white-collar employees and evaluate their outcomes over two years. The intervention is rooted in logotherapy and guides workers through a reflection process of pivotal life experiences, to promote a greater understanding of personal purpose by linking past memories and present work in a coherent narrative. We find that performance increases because the bottom performers either leave the firm or improve in their current job. Consistent with the intervention reducing the cost of effort of the workers who remain, we find that it flattens the trade-off between meaning and pay, as it is the highest paid among the low performers who either leave the firm or report higher meaning. The intervention is cost effective and the generated gains are shared between the firm and the employees in the form of higher pay.